Overview
The My Inquiry page allows customers who have submitted a lead request to check their inquiry status and maintain communication with their assigned broker. Access requires authentication to protect customer privacy.
Key Features
Authentication Required
- Sign In Prompt: Clean login interface
- Keycloak Integration: Secure OAuth 2.0 authentication
- Lead Role: Users created with
leadrole in Keycloak - Magic Link Option: Email-based passwordless login
Inquiry Dashboard (After Login)
Once authenticated, customers can:
- View Inquiry Status: See current status (New, Contacted, In Progress, Closed)
- County Information: Reminder of which county they inquired about
- Broker Contact: See assigned broker’s information
- Communication History: View messages with broker
- Update Details: Modify contact information if needed
Status Progression
New → Contacted → In Progress → Closed| Status | Description |
|---|---|
| New | Lead just submitted, awaiting broker response |
| Contacted | Broker has reached out to customer |
| In Progress | Active communication/home search underway |
| Closed | Inquiry resolved (purchased, declined, etc.) |
Access Flow
- Submit Lead: Customer fills out form on county popup
- Receive Email: Confirmation with magic link to create account
- Set Up Account: Complete profile in Keycloak
- Access Dashboard: View inquiry status and communicate
Security
- OIDC Authentication: Industry-standard OAuth 2.0
- Role-Based Access: Lead can only see their own inquiries
- Session Management: Secure token handling
- Privacy Protection: No inquiry data visible without login
URL Structure
/my-inquiry # Main inquiry status page (requires auth)
/my-inquiry/messages # Communication thread with brokerTesting Results
- ✅ Login prompt displays for unauthenticated users
- ✅ Keycloak redirect works correctly
- ✅ Authenticated users see their inquiry details
- ✅ Status updates reflect backend changes
- ✅ Mobile responsive design
- ✅ Session persists across page refreshes